Appointments can be scheduled online by clicking "Book Now," which will direct you to Vagaro, our HIPAA-compliant electronic health record platform. After selecting your appointment date and provider, you'll enter basic contact details (name, email, phone number), followed by a comprehensive medical history form. It's essential to complete this form before your visit so your provider can review your information in advance.

At your initial appointment, your provider will discuss your health goals, review your medical history, and order any necessary lab tests or medications. Together, you'll create a personalized health plan, which may include lifestyle recommendations and prescription weight loss medications if appropriate.

Once treatment begins, monthly follow-ups (either in-office or via telehealth) will help track your weight loss progress, medication tolerance, and any necessary lab tests or medication adjustments.

Patients who are overweight, obese, or seeking elective weight loss support may qualify for prescription medications and medical guidance. Our most common patients have a BMI greater than 25 and have previously attempted lifestyle changes but experienced a plateau. We also provide care for pediatric patients aged 12 and older. Your healthcare provider will evaluate your individual situation to determine the best medications or treatments tailored to your goals.

Weight loss results vary depending on factors such as your starting weight, underlying medical conditions, lifestyle habits, and the specific medication prescribed.

Patients using GLP-1 or oral prescription medications—alongside healthy lifestyle changes—often experience a weight reduction of up to 15–25% of their initial body weight within their first year.

We do not accept insurance as payment. Our services and treatments are seen as elective and non-medically necessary by most insurance policies. We accept all major credit and debit cards, cash, or CareCredit. We can also accept HSA/FSA for appointments.

Our Seriously Health program is a zero-commitment program. We do not require any monthly auto-payments or subscriptions, therefore you will never have a plan that you would need to cancel verbally.

Our appointments require a 50% deposit when booking.

If you have not had an appointment for > 6 months, your next appointment is automatically scheduled as an initial visit to re-establish care.

If a medication’s cost makes it financially impractical for you to continue, you may stop immediately. However, please be aware that refunds for prior visits will not be granted.

You may cancel or reschedule your appointment free of charge more than 24 hours in advance.

If you do cancel or no-show within 24 hours of your appointment, your 50% booking deposit will not be refunded. We also cannot legally refund or accept returns on shipped prescriptions medications once they have been ordered and/or delivered- even if they have been unopened. This is due to medication safety regulation, not policy.

We do understand that life happens. For sudden emergencies, speak with our reception staff and they will work with you to reschedule your visit.

If you have any inquiries about a cancellation, please reach out to our dedicated customer care team and we will be more than happy to assist you.

Yes. Rest assured that our services strictly adhere to HIPAA-compliance standards and privacy guidelines. We employ state-of-the-art technology to maintain the utmost security and confidentiality of your personal information. Your privacy is our priority, and we take every measure to ensure the protection of your sensitive data, both physically and electronically.

Certainly! When scheduling your appointment, you have the freedom to select from the roster of available licensed providers. This enables you to choose a healthcare professional who best aligns with your preferences and needs, and you are able to change your medical provider at any time.

Our team consists of licensed physicians and nurse practitioners who possess the qualifications to prescribe medications, order lab tests, and evaluate your symptoms and health objectives. They are well-equipped to develop a personalized care plan tailored to your specific needs.

Yes, we see patients ages 12 and older who classify under pediatric obesity. Certain weight loss medications are approved for use starting at age 12, while others may only be appropriate at age 16 or 18. Some treatments may be prescribed off-label and are not FDA-approved for pediatric use. In all cases, both the patient and the parent or legal guardian must provide written consent for treatment.

Yes. All controlled substances and stimulants (including phentermine, diethylpropion, and phendimetrazine) require an EKG and bloodwork prior to receiving a prescription. Copies of EKG's or bloodwork cannot be older than 6 months. If they are, we can repeat these tests in the office for a fee. Initiation of controlled substances must be done with an in-office initial visit and not an initial telehealth visit; however, we can refill controlled substances virtually for follow-ups for 6 consecutive visits.

We are required to pause prescription stimulants if in-office blood pressure measurements are abnormally elevated, or if EKG results are abnormal.

Lab work is required for the prescription of controlled substances, such as stimulants, but not for non-controlled weight loss medications. During your initial visit, your licensed provider will review your medical history and goals, and order any necessary labs to ensure the safest and most effective treatment plan for you.

For controlled substances, commonly ordered labs include a comprehensive metabolic panel (CMP), hemoglobin A1c, thyroid-stimulating hormone (TSH), and a lipid panel. Additional labs may be recommended based on your health profile. Periodic lab testing may also be required to monitor your response to treatment and ensure ongoing safety.

Patients only on GLP-1's do not require labs.

We accept outside labs no older than 6 months, and you may email them to our staff or upload them directly to your patient profile.

You can have your labs drawn at our location for a $25 drawing fee. If you are a virtual patient, you may have blood work drawn at a laboratory of your choosing (either Quest of LabCorp), via lab slip or electronic order. If you have already completed necessary lab tests within the past six months, you can upload the results on Vagaro for your clinician to review, or e-mail them directly to our team.

Certain prescription medications may not be appropriate if you meet any of the following criteria:

1. Currently pregnant, breastfeeding, or actively trying to conceive

2. End-stage kidney disease (requiring or soon to require dialysis)

3. End-stage liver disease (cirrhosis)

4. Active or previous eating disorder (e.g., anorexia, bulimia)

5. Current suicidal thoughts or history of suicide attempts

6. Active cancer diagnosis or ongoing cancer treatment

7. Current or history of pancreatitis

8. Organ transplant recipient on anti-rejection medication

9. Severe gastrointestinal conditions (e.g., gastroparesis, inflammatory bowel disease)

10. Personal or family history of medullary thyroid cancer or Multiple Endocrine Neoplasia (MEN) type 2

11. History of arrhythmia or heart rhythm abnormalities

12. Uncontrolled hypertension

13. Coronary artery disease

Please note that this list is not exhaustive. It is important to consult your healthcare provider for a full evaluation based on your unique medical history and current health status.

If your BMI drops below 25, it is possible that you may no longer require weight loss medications. In this situation, your healthcare provider will reassess your eligibility to determine if you are eligible for maintenance therapy with various medications.

Whenever you decide to stop medication, let us know. We will wean you off of medication slowly over the next 1-2 months, to allow your body to acclimate back to normal so that you can maintain your hard-earned weight loss.