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Frequently asked questions

  • How much weight can I expect to lose with a GLP-1 medication?
    Weight loss outcomes can differ based on factors such as your initial weight, medical conditions, lifestyle adjustments, and the specific weight loss medication used. Numerous individuals who have taken GLP-1 medications for a duration of 68 weeks or more have reported achieving weight reductions of up to 15-25% from their initial body weight, when combined with healthy lifestyle choices.
  • How old do I have to be to participate in the Seriously Health program?
    At this time, patients have to be at least 18 years old to participate in the program.
  • What happens if my BMI falls below 25?
    If your BMI drops below 25, it is possible that you may no longer require GLP-1 medications. In this situation, your healthcare provider will reassess your eligibility to determine if you are eligible for maintenance therapy with various medications.
  • What type of provider will I see during my visits?
    Our team consists of licensed physicians and nurse practitioners who possess the qualifications to prescribe medications, order lab tests, and evaluate your symptoms and health objectives. They are well-equipped to develop a personalized care plan tailored to your specific needs.
  • Do I get to choose the provider for my appointment?
    Certainly! When scheduling your appointment, you have the freedom to select from the roster of available licensed providers. This enables you to choose a healthcare professional who best aligns with your preferences and needs.
  • Will my information be confidential and private?
    Yes. Rest assured that our services strictly adhere to HIPAA-compliance standards and privacy guidelines. We employ state-of-the-art technology to maintain the utmost security and confidentiality of your personal information. Your privacy is our priority, and we take every measure to ensure the protection of your sensitive data.
  • What is your refund and cancellation policy?
    Our Seriously Health program is a zero-commitment program. We do not require any monthly auto-payments or subscriptions. We provide options for refunds or early cancellation: If the medication’s cost makes it financially impractical for you to continue with the program, you may stop immediately. However, please be aware that refunds for prior visits will not be granted. If you cancel within 24 hours of your appointment, your 50% booking deposit will not be refunded. If you have any inquiries or wish to request a refund or cancellation, please reach out to our dedicated customer care team at admin@seriouslyhealth.com. We will be more than happy to assist you.
  • Affiliated Compounding Pharmacy Contact Information
    Southend Pharmacy can be found/contacted at: 415 Westheimer Rd. Ste 103 Houston, TX 77006 855-414-5356 info@southendpharmacystore.com
  • What is the cost of lab testing?
    The cost of the initial in-person lab testing may vary depending on your location and whether you are using insurance or paying out-of-pocket. To determine whether lab testing is covered by your insurance plan, we recommend reaching out to your insurance carrier directly. Generally speaking, lab tests can cost up to $250 each time out-of-pocket. Lab testing is not required for all medications. Lab testing is only required for controlled substances including stimulants like Phentermine.
  • How much weight can I expect to lose with a GLP-1 medication?
    Weight loss outcomes can differ based on factors such as your initial weight, medical conditions, lifestyle adjustments, and the specific weight loss medication used. Numerous individuals who have taken GLP-1 medications for a duration of 68 weeks or more have reported achieving weight reductions of up to 15-25% from their initial body weight, when combined with healthy lifestyle choices.
  • How old do I have to be to participate in the Seriously Health program?
    At this time, patients have to be at least 18 years old to participate in the program.
  • What happens if my BMI falls below 25?
    If your BMI drops below 25, it is possible that you may no longer require GLP-1 medications. In this situation, your healthcare provider will reassess your eligibility to determine if you are eligible for maintenance therapy with various medications.
  • What type of provider will I see during my visits?
    Our team consists of licensed physicians and nurse practitioners who possess the qualifications to prescribe medications, order lab tests, and evaluate your symptoms and health objectives. They are well-equipped to develop a personalized care plan tailored to your specific needs.
  • Do I get to choose the provider for my appointment?
    Certainly! When scheduling your appointment, you have the freedom to select from the roster of available licensed providers. This enables you to choose a healthcare professional who best aligns with your preferences and needs.
  • Will my information be confidential and private?
    Yes. Rest assured that our services strictly adhere to HIPAA-compliance standards and privacy guidelines. We employ state-of-the-art technology to maintain the utmost security and confidentiality of your personal information. Your privacy is our priority, and we take every measure to ensure the protection of your sensitive data.
  • What is your refund and cancellation policy?
    Our Seriously Health program is a zero-commitment program. We do not require any monthly auto-payments or subscriptions. We provide options for refunds or early cancellation: If the medication’s cost makes it financially impractical for you to continue with the program, you may stop immediately. However, please be aware that refunds for prior visits will not be granted. If you cancel within 24 hours of your appointment, your 50% booking deposit will not be refunded. If you have any inquiries or wish to request a refund or cancellation, please reach out to our dedicated customer care team at admin@seriouslyhealth.com. We will be more than happy to assist you.
  • Affiliated Compounding Pharmacy Contact Information
    Southend Pharmacy can be found/contacted at: 415 Westheimer Rd. Ste 103 Houston, TX 77006 855-414-5356 info@southendpharmacystore.com
  • What is the cost of lab testing?
    The cost of the initial in-person lab testing may vary depending on your location and whether you are using insurance or paying out-of-pocket. To determine whether lab testing is covered by your insurance plan, we recommend reaching out to your insurance carrier directly. Generally speaking, lab tests can cost up to $250 each time out-of-pocket. Lab testing is not required for all medications. Lab testing is only required for controlled substances including stimulants like Phentermine.
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